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Continuing Education

Continuing Education Workshops

Employment Practices, D&O and Fiduciary Liability Insurance (3 credit hours)
This is an intermediate level course discussing exposures to loss and appropriate insurance solutions.  A major focus is demonstrating that these coverages are needed even for small and medium size accounts.  The target audience is commercial P&C producers and CSR's.
Professional Liability Insurance - an Overview (3 credit hours)
This course is for commercial P&C producers who have little experience with professional and errors and omissions insurance.  The course attempts to remove the mystery from professional liability insurance while showing that a growing number of businesses need this coverage.  In addition to miscellaneous professional liability insurance, the course introduces coverage for the medical, legal and real estate professions.
Commercial Property & Casualty Account Review (3 credit hours)
Although geared for the larger accounts, this course applies to medium size accounts as well.  The course provides the tools for writing new business, retaining existing accounts and avoiding E&O problems.

An Introduction to Liability Exposures and Insurance (3 credit hours)
This course discusses the elements of liability and various related doctrines using examples along the way.  It then reviews the commercial liability policy with emphasis on current issues.  It is an excellent introduction to the newer insurance professional but also a good review for the seasoned agent and CSR.

Cyber Liability Insurance (3 credit hours)
The intent of the course is to de-mystify this subject to insurance professionals who are not necessarily proficient with e-commerce and its many exposures.  It includes issues facing businesses who use the internet as well as IT professionals who facilitate the internet.  It introduces "new economy" exposures and why "old economy" solutions are not enough.

Taking Advantage of the Excess Surplus Insurance Market (2 credit hours)
This course is intended to help commercial producers and CSR's increase revenue growth through this underutilized market.  It also shows how to get the best results from the E&S broker.  In addition it reviews numerous E&O pitfalls and how they can be easily avoided.

Business Ethics (3 credit hours)
This is a study of moral based ethics and how to make the right decisions in gray area situations where clear-cut guidance may not be available.  Although the principles discussed apply in every situation, the focus of this class is on the insurance industry.  The last hour of this class has the students read various real world dilemmas and discusses ethical solutions based on the principles discussed.

Business Income Insurance (3 credit hours)
This course discusses the need for business interruption insurance including contingent coverages often overlooked by agents.  A demonstration of the BI worksheet along with a coverage analysis is included.

Garage Coverage and Trucking Insurance (3 credit hours)
This is an introductory course reviewing coverages and how they compare to commercial general liability and automobile insurance.

Achieving the Perfect Match in Personal Lines Coverages (3 credit hours)
Introducing a process to assist insurance professionals in providing consumers with simplified and understandable personal lines coverage that meets their specific insurance needs.  The course focuses on techniques to assist in the identification of the real consumer needs and then methods to provide simple and easy to understand coverage solutions.  The course will also provide techniques to handle consumer questions and objections and ways to finalize the next steps in the process.

Mastering the Art of Consumer Satisfaction (3 credit hours)
A consultative approach to assisting insurance professionals in meeting the needs and expectations of the insurance buyer.  Discussion topics include the advanced planning process, establishing consultative relationships, protecting assets through careful exploration, addressing common consumer concerns and earning the right to serve.
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